Maintenance Request

We value our tenants and work with you to ensure a successful tenancy

 

 

Request Repairs, Maintenance & Emergencies

Something not quite right?  Let us know as soon as you become aware and we’ll look into it.  All general repairs and maintenance requests must be made in writing to our office.  

If it’s an emergency then contact the office straight away 03 6331 0950.  If it happens out of hours as a tenant you have the ability to arrange emergency repairs yourself (after business hours).

After hours repairs please contact -

Plumbing - Mark O'Byrne Plumbing 0408 318 286

Electrical - Appliance Spares 6331 8378

Locksmiths/alarms - Jacksons 6323 0400

The Residential Tenancy Act states an urgent repair as an essential service that ceases to function. e.g. If the water, sewerage, grey water and sullage or electricity supplies, or the heating, cooking stove or hot water service ceases to function or there is damage to the property which makes it unsafe/unsecure or may cause injury.

Please note – if the issue is not be deemed an emergency, you will be responsible for the account.

 

Maintenance request