We value our tenants and work with you to ensure a successful tenancy
If an issue arises that requires urgent attention, we recommend first taking advantage of our online maintenance chat service to determine IF it requires an after-hours attention. If it happens out of hours as a tenant you have the ability to arrange emergency repairs yourself (after business hours).
Fill in the interactive form and your property manager will be in touch soon
The Residential Tenancy Act states an urgent repair as an essential service that ceases to function. e.g. If the water, sewerage, grey water and sullage or electricity supplies, or the heating, cooking stove or hot water service ceases to function or there is damage to the property which makes it unsafe/unsecure or may cause injury.
Please note – if the issue is deemed not to be an emergency, you will be responsible for the account.